Patient Collections

Prevention

Keeping a dialog with patients before outstanding accounts become overdue can prevent the need for collection. While we make every effort to prevent billing from ever turning into collections, sometimes it is unavoidable.  

Care for your Patients

By having the collection process as part of the billing cycle, we strive to maintain a good relationship with the patients during collection efforts. We endeavor to keep your patients coming back to you while at the same time getting you paid on past due monies.  Taking each patient’s situation into consideration and the practice’s desire for collection, we adjust our approach for circumstance to get you paid.

Structured Payments

Most patients value the relationship with their physicians. They wish to pay, but often do not have the ability make prompt payment in full. With the consent of the practice, we can work with your patients to structure the payments over an acceptable period of time. We follow up to make certain the patient’s payment commitments are met – and your cashflow remains strong.

Collection

In those situations were an account becomes overdue, after consulting with the practice we will vigorously commence collection proceedings for the debtor in question.